F.A.Q

Do you offer express postage?

Yes we do. Check out our postage information.

Do you offer wholesale / discounts?

We offer a range of discounts. Check out our discount information, there is sure to be something to suit your needs.

What clip should I use?

We offer a range of various clips. Check out our hair clips choices page for a detailed explanation of our range.

Having Problems adding items to your shopping cart?

To correct the problem you need to set the security settings of your internet browser to accept “cookies” from www.hairfairyclips.com.au (Please check your security software settings as well)

Internet Explorer

  • Go to the “Tools” menu.
  • Click on “Internet Options” tab.
  • Click on the “Security” tab.
  • Click the “Default” button (or manually slide the bar down to “Medium”) under “Settings”.
  • Click “OK”.

If you don’t want to accept third-party cookies, then add the domain “hairfairyclips.com.au” to the Sites list under the “Trusted Sites” tab and use the “Allow” setting.

Firefox

  • Go to the “Tools” menu.
  • Select “Options”.
  • Select the “Privacy” icon in the left panel.
  • Check the box corresponding to “Accept cookies from sites”.
  • Check the box corresponding to “Accept third-party cookies”
  • Click “OK” to save changes.

If you don’t want to accept third-party cookies, then add the domain “hairfairyclips.com.au” to the Exceptions list and set the status of the domain to “Enable”

Safari

  • Click on the “Display a menu of General Safari Settings” (the cog on the far right of the menu bar).
  • Select “Preferences”
  • Click on the “Security” icon near the top of the window.
  • Under Accept Cookies select the “Always” option.
  • Save changes by clicking the close X icon in the top right-hand corner.

Google Chrome

  • Click on the spanner “Customize and control Google Chrome”
  • Click on “Options”
  • Click on the “Under the Hood” tab.
  • At the bottom of the privacy section set Cookie settings to “Allow all cookies”.
  • Click “Close” to save changes.

If this fails to work please don’t hesitate to Contact Us and we can assist you with an email order.